Sofitel attracts a mixture of domestic and international guests, who appreciate its convenient location for business or leisure. The hotel's art deco inspired Gaby Restaurant features inventive French cuisine with Asian inspirations, and it has its own bar. Room service is available 24 hours. This hotel is praised for its professional staff, and good condition.

The guestrooms are modest in size, but well-designed, with a modern décor of earth tones and mahogany woods, and art prints and photos which adorn the walls. All guestrooms feature two dual-line phones with dedicated data port, television Internet access (via MSN) and an Ethernet connection. Suites are located on quiet private floors in the upper section of the hotel with beautiful skyline views of Manhattan and consist of a foyer, living room, bedroom and bathroom. The marble bathrooms feature extra-deep bathtubs, thick robes, slippers and a scale. The Sofitel has got what it takes to make a memorable vacation in a premium Midtown location.